Security

  • Accidental Death Insurance - Customers perceive this benefit as an important addition to their personal insurance portfolio. Since no underwriting is involved, no application is required, and no one will be turned down due to health. This benefit locks in your customers because closing the checking account would mean losing their valuable coverage.
  • Asset Organizer - The Asset Organizer allows customers to have a computerized record of personal financial data so that in case of emergency, important information can be found quickly and accurately. To receive the benefit, customers simply complete the Asset Organizer form and put it in the mail. Once it is received, the information is put in a central data system and a computerized copy is returned. In case of loss, theft, family emergency, etc., customers, or someone whom they have authorized, may request additional copies of their information from the central data system by calling a toll-free number. Information can also be updated using the toll-free number.
  • Asset Organizer Log - The Asset Organizer allows customers to record personal and financial data so that in case of emergency, important information can be found quickly and accurately. To use the benefit, customers simply complete the Asset Organizer form and put it in a safe place for safekeeping.
  • Common Carrier Insurance - Customers perceive this benefit as an important addition to their personal insurance portfolio. No underwriting is involved, so no application is required and no one will be turned down due to health. This benefit locks in your customers - why would they abandon the checking package, if it means losing their valuable coverage?
  • Document and Personal Property Registry - Your customers will get peace of mind knowing they have registered their important documents and personal property. If their documents or property are ever lost, stolen or destroyed, they simply call one toll-free number to receive all the information they need to have their documents replaced or to file insurance claims for their property. They can register documents such as birth certificates, passports, and insurance policies, and personal property such as major appliances, computers and electronic equipment.
  • Emergency Cash Advance Service - Emergency Cash Advance Service lets customers get credit card advances after regular banking hours at a generously discounted fee. The program is designed to make cash available in an emergency. Your customers receive a toll-free, 24-hour number to call for MasterCard® or VISA® authorization, plus the nearest location of more than 15,000 Emergency Cash Advance Service Centers coast to coast.
  • Home Inventory Log - Easy-to-use log to record home valuables with serial numbers. Saves time and worry in case of fire, theft or other loss.
  • ID Network™ Safety Service - Customers who register their children with the ID Network receive high-quality cards with their child's photo and description along with a member number registered on the network. The child also receives a photo ID card with date of birth and member number. If a registered child is missing, the parent can call the toll-free 24-hour national service number and have a high-resolution, digitized photo of the child faxed anywhere in the country within minutes.
  • Key Ring Protection - Everyone loses keys, and customers will like the confidentiality of this free service. Key rings are engraved with a unique registration number, thus protecting the owner's privacy. The finder is instructed to drop the keys in any mailbox. They'll be returned free of charge.
  • Luggage Protection - Lost, stolen or misplaced luggage can ruin any trip or holiday. Members who register for Luggage Protection receive peace of mind that their luggage, when found, will be returned. The personal luggage protection tag instructs baggage handlers, hotel clerks, taxi drivers, or anyone who finds the luggage to call Luggage Protection toll-free number. Upon verification of the registered number, the Member Service Center will make an immediate call to the member informing him/her of the whereabouts of the luggage and how to recover it.
  • Medical Emergency Data Card - Customers will appreciate the security offered by this convenient-to-carry plastic card. The card provides the vital personal medical information health professionals need to make treatment decisions in a crisis situation. One free plastic card is offered annually per individual account, or two free cards annually per joint account. Additional cards are available for a nominal charge.
  • Payment Card Protection - Customers are eligible to receive this card protection service absolutely free. Protection begins the moment the customer's completed registration form is received. In the event of loss, your customer makes one telephone call to our toll?free emergency number; their credit, debit and ATM card companies will be notified immediately. Special card liability protection covers any liability for which the customer may be held responsible. Emergency cash and airline tickets for travelers are also included in the service. Your customers may currently pay $12 to $30 annually for a similar stand-alone product.
  • Purchase Protection and Extended Warranty - Purchase Protection and Extended Warranty offers your customers two important security benefits on virtually any new retail item - including gifts - which they purchase with a single check through your account. Of course, some restrictions apply. Benefits are:
    • Reimbursement for any item stolen, lost or damaged within the first 90 calendar days after purchase (in excess of other collectible insurance).
    • Manufacturer's warranties extended up to one full year under the same terms as the original (on U.S. warranties of up to five years).
  • Safe Deposit Box Log - Customers enjoy a quick summary of safe deposit box contents to keep at home for easy reference - invaluable to family members in case of emergency.

Categories of Consumer Needs

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